Course curriculum

  • 1

    Welcome to Concierge Vet Academy Mastermind (CVAM)!

    • Welcome and introduction!

    • Please join our Community Referral Directory, our PRIVATE Voxxer, & check out important FAQs for the course before diving in!

    • Trade Secrets!

    • Monthly Group Coaching LINK, SCHEDULE, & Private One-on-One Options
  • 2

    The Heart of Concierge Practice

    • What is concierge practice?

    • Benefits to the patient, benefits to the vet, benefits to the client.

    • 4. The gateway:Telemedicine

    • 6. Client selection (setting everyone up for success)

    • 7. Are you actually available to your clients 365/ 24-7? (Setting Client expectations)
  • 3

    How to Grow and Market your House Call Practice

    • 5. The “pitch”

    • 8. Structure

    • 9. Pricing

    • 10. Marketing a concierge practice (video with Nicole riccardo?????)
  • 4

    Soft skills & other important aspects of Concierge practice

    • 11. The legal stuff

    • Bedside Manner

    • 12. Ethics/Discussion/Resources - Concierge medicine today podcast (link my interview) and the book.

    • 13. Troubleshooting